Custom AI Agents
Goal-driven AI that can plan, call tools and complete multi-step tasks — for support triage, research, scheduling, sales follow-up and more.
AI Solutions
AI Solutions
Production-grade generative AI, built for your business.
We design, build and deploy AI agents that read your documents, automate your workflows and talk to your customers — securely, measurably, and integrated with your existing stack.
Claude
GPT-5
Gemini
LangChain
Pinecone
n8n
AWS Bedrock
Azure OpenAI
What we build
Six AI capabilities — one delivery team.
RAG over your documents
Retrieval-Augmented Generation that answers questions using your manuals, policies, contracts and knowledge base — with citations.
AI Workflow Automation
Automate the repetitive: extract data from emails, generate proposals, summarise meetings, classify tickets, route requests.
Document Intelligence
OCR + LLM pipelines for invoices, contracts, applications, medical forms — turning unstructured PDFs into structured data.
Predictive Analytics
Forecast demand, churn and conversion with ML — combined with LLM narratives that turn dashboards into plain-English insights.
AI Content & Translation
Multilingual content generation, copy editing and translation — with editorial guardrails and brand-voice tuning.
How we work
From idea to production in 4–6 weeks.
We start small, prove value, then scale. Our typical pilot lands a working AI workflow in production inside six weeks — with full security review and measurable ROI baked in.
- Week 1: Discovery — process map, data audit, success metrics
- Week 2–3: Prototype — model selection, RAG indexing, integration spike
- Week 4–5: Hardening — evals, prompts, guardrails, security review
- Week 6: Launch — production deploy, monitoring, training
Pilot outcomes you can expect
60%
support ticket auto-resolution
3×
faster document processing
40hrs
saved per employee/month
24/7
multilingual coverage
Use cases
Where AI pays for itself, fast.
Sales & Marketing
AI-qualified leads from your website chatbot · personalised email · GEO/AEO content that ranks in Google AI Overviews, ChatGPT and Perplexity.
Customer Support
24/7 first-line resolution with handover to humans · knowledge base assistants · ticket triage and auto-tagging.
Back Office
Invoice processing · contract review · onboarding paperwork · expense classification — with audit trails.
Industry
Healthcare intake · legal document analysis · retail product Q&A · fashion virtual stylist · taxi/limo dispatch assistant.
FAQ
Common questions about AI projects.
What are AI Solutions from Visual Link IT?
Custom generative-AI agents, RAG over your private documents, document intelligence, predictive analytics, and AI workflow automation — integrated with your existing tools and CRM.
What is Retrieval-Augmented Generation (RAG)?
RAG is a technique where an AI model answers questions using your own documents as the source of truth. It combines the language understanding of a large language model with the accuracy of your internal knowledge base, dramatically reducing hallucinations and letting the AI quote real source material.
Which AI models do you use?
We are model-agnostic. We evaluate Anthropic Claude, OpenAI GPT, Google Gemini, Mistral, Meta Llama and open-source models — picking the right model for accuracy, cost, latency and data-residency requirements.
How long does an AI project take?
A focused pilot (one workflow, one data source, one channel) typically goes from kickoff to production in 4–6 weeks. Full enterprise deployments with security review, multiple integrations and change management run 3–6 months.
Is my data safe?
Yes. We deploy on your cloud (AWS, Azure, GCP) or via privacy-preserving APIs, sign DPAs, and configure model providers so your data is not used for training. We support Australian Privacy Principles and GDPR-aligned deployments.
How much does an AI project cost?
Pilot projects start from around AUD $15,000–$30,000. Production AI agents with multi-source integration typically run AUD $40,000–$120,000. Ongoing managed service plans start at AUD $1,500 / month.
Ready to put AI to work?
Book a free 30-minute AI strategy call. We'll map your highest-value automation and quote a pilot.
Book a call →